Diploma TOTAL QUALITY MANAGEMENT
A short definition of this advanced training diploma
Details and topics of the training diploma
A training diploma that makes the participants aware of the role and importance total quality management in companies, it reviews the foundation and expenses of quality, and also the international specification ISO 9001 and the specification OHSAS 45001(Occupational Health and Safety Assessment Series), ISO 2018/19011 (management system audits), Kaizen, six Sigma, and institutes excellence criteria according to the european system.
Who is this training diploma for
- Quality managers
- Directors of quality control
- Directors of quality development
- Managers in the higher and middle levels
- Producers, people in charge of operations, production, and general administration
The concept of quality management
Historical development of quality
Basic concepts of quality management
Basics of quality management
Operation method
Quality dimensions
Quality costs
Making the team of quality management
Work team
Operations improvement team
Operation team
Steps of team making
Team skills
Total quality management
Historical development of quality
Basic concepts of quality management
Basics of quality management
Operation method
Quality dimensions
Quality costs
Internal revision of quality systems
Responsibilities of auditors
Responsibilities of audit clients
Cases of mismatching
Corrective actions
Quality improvement methodologies
Kaizen methodology of quality improvement
Six Sigma methodology
Making the team of quality management
Quality control and assurance
Basics of total quality management
Quality management system – the international
specification ISO 2015/9001
PDCA course and system of quality management
The context of institutes work
Leadership
Planning
Support
Operations
Improvement
Important information about this training diploma
Period: 40 hours divided on 13 lectures
Available methods of study in this diploma
- Online training, via interactive e-classes, lectures are recorded and available for participants for free
- Training in hotel halls .
